STACKCX SUBPROCESSORS
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Amazon Web Services EMEA SARL
DPO Contact Details: aws-EU-privacy@amazon.com
Data Subject Categories: Customer PII and End-Customer PII
Purpose of Processing: Cloud hosting infrastructure for provision of StackCX Software Services
Countries where processing occurs: United States of America, United Kingdom, Ireland, Paris, Spain and Germany
Valid mechanism for transfer: Data Processing Addendum incorporating the Standard Contractual Clauses: https://d1.awsstatic.com/legal/aws-dpa/aws-dpa.pdf
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Anthropic PBC, a Public Benefit Corporation
DPO Contact Details: dpo@anthropic.com
Data Subject Categories: Customer PII and End-Customer PII
Purpose of Processing: Provision of StackCX Software Services under contract
Countries where processing occurs: European Economic Area and the United States of America
Valid mechanism for transfer: Data Processing Agreement incorporating Standard Contractual Clauses
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AssemblyAI, Inc.
DPO Contact Details: support@assemblyai.com
Data Subject Categories: End-Customer PII
Purpose of Processing: Provision of StackCX Software Services under contract
Countries where processing occurs: United States of America
Valid mechanism for transfer: Data Processing Addendum available at https://www.assemblyai.com/legal/data-processing-addendum
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Deepgram, Inc.
DPO Contact Details: dpo@deepgram.com
Data Subject Categories: Customer PII and End-Customer PII
Purpose of Processing: Provision of StackCX Software Services under contract
Countries where processing occurs: United States of America
Valid mechanism for transfer: DPA incorporating GDPR Standard Contractual Clauses
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Google Cloud EMEA Limited
DPO Contact Details:
Kristie Chon-Flynn
Google LLC
Attn: Data Protection
1600 Amphitheatre Parkway
Mountain View, CA 94043
United States
Phone: +1-650-253-0000
Email: data-access-requests@google.com
Data Subject Categories: Customer PII and End-Customer PII
Purpose of Processing: Provision of StackCX Software Services under contract
Countries where processing occurs: United States of America: Iowa, Oregon, Las Vegas and North Virginia; Europe: Belgium and Finland; Asia Pacific: Singapore
Valid mechanism for transfer: Data Processing Agreement available at https://cloud.google.com/terms/data-processing-addendum?hl=en incorporating GDPR SCCs and UK International Data Transfer Addendum: https://cloud.google.com/terms/sccs/eu-p2p?hl=en
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OpenAI Inc.
DPO Contact Details: Idriss Kechida — privacy@openai.com
Data Subject Categories: Customer PII and End-Customer PII
Purpose of Processing: Provision of StackCX Software Services under contract
Countries where processing occurs: United States of America
Valid mechanism for transfer: Data Processing Addendum available at https://openai.com/policies/data-processing-addendum/
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StackCX Affiliates*
DPO Contact Details: privacy@stackcx.com
Data Subject Categories: Customer PII and End-Customer PII
Purpose of Processing: Provision of StackCX Software Services under contract
Countries where processing occurs: United Kingdom and Australia
Valid mechanism for transfer: UK IDTA and/or EU SCCs, as applicable
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Zoho Corporation
DPO Contact Details:
Data Protection Officer
Zoho Corporation B.V.
Beneluxlaan 4B, 3527 HT Utrecht
The Netherlands
dpo@zohocorp.com
Data Subject Categories: Customer support tickets which may contain portions of Customer PII and End-Customer PII
Purpose of Processing: Zoho Desk used for customer support and ticketing
Countries where processing occurs: European Economic Area, India, Australia and other countries where Zoho Group operates
Valid mechanism for transfer: Zoho Desk used for customer support and ticketing
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*Affiliate means, in relation to a party, any entity that directly or indirectly Controls, is Controlled by, or is under common Control with that party.Control means the direct or indirect ownership of more than 50% of the voting rights in an entity, or the power to direct or cause the direction of its management or policies, whether through ownership, contract or otherwise.