Website Terms of Use
Last updated: 13 May 2026
These Website Terms of Use apply to your access to and use of the website located at www.stackcx.com and any other public-facing website operated by or on behalf of StackCX from time to time, excluding any customer application, portal, platform or software service made available by StackCX.
By accessing or using this website, you agree to these Terms. If you do not agree to these Terms, you must not use this website.
Who we are
This website is operated by StackCX Ltd, a company incorporated in England and Wales with company number 15461328 and registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kindgom.
In these Terms, StackCX, we, us and our means StackCX Ltd and, where relevant, its related bodies corporate, affiliates and group companies.
Website purpose
This website is provided for general information, marketing and business development purposes. It is intended to describe StackCX, our products, services, capabilities, insights and related information.
Unless expressly stated otherwise, nothing on this website forms part of, modifies or overrides any contract, order form, statement of work, data processing agreement, service level agreement or other written agreement between StackCX and a customer.
No offer or professional advice
The content on this website is provided for general information only. It is not intended to constitute legal, technical, commercial, operational, financial, compliance or other professional advice.
Information on this website may not be complete, current or applicable to your particular circumstances. You should make your own assessment and obtain appropriate advice before relying on any information on this website.
No content on this website constitutes an offer, representation, warranty or commitment by StackCX to provide any product, service, feature, integration, certification, security control, performance level, price or availability.
Changes to this website and these Terms
We may update, change, suspend or discontinue this website, or any part of it, at any time without notice.
We may also update these Terms from time to time. The updated version will apply from the time it is posted on this website, unless stated otherwise. Your continued use of this website after the updated Terms are posted constitutes your acceptance of those updated Terms.
We aim to keep this website available, secure and functioning properly. However, we do not guarantee that this website will always be available, uninterrupted, secure or error-free.
We may restrict, suspend or block access to this website where we consider it reasonably necessary, including for maintenance, security, legal, compliance or operational reasons.
Acceptable use
You must use this website lawfully and responsibly. You must not:
(a) use this website in any way that breaches any applicable law or regulation;
(b) interfere with, disrupt, damage or impair the operation, security or availability of this website;
(c) introduce viruses, malware, malicious code or other harmful material;
(d) attempt to gain unauthorised access to this website, any related systems, servers, networks or data;
(e) scrape, harvest, mine, copy or extract content or data from this website using automated means, except to the extent permitted by applicable law or with our prior written consent;
(f) use this website to transmit spam, unsolicited communications or unlawful material;
(g) impersonate any person or misrepresent your identity or affiliation; or
(h) use this website in a way that infringes the rights of StackCX or any third party.
Intellectual property
Unless otherwise stated, all intellectual property rights in this website and its content are owned by or licensed to StackCX. This includes text, graphics, logos, icons, images, videos, product names, trade marks, service marks, designs, software, user interface elements, page layouts and other materials.
You may view and use this website for your own internal business evaluation and informational purposes. You must not copy, reproduce, modify, adapt, publish, distribute, communicate, commercialise or otherwise exploit any part of this website without our prior written consent, except to the extent permitted by applicable law.
Nothing in these Terms transfers any intellectual property rights to you.
Trade marks
The names StackCX, Stack CX, our logos, product names and related marks are trademarks or branding of StackCX or its group companies.
You must not use any StackCX trade mark, logo, branding or product name without our prior written consent, except where necessary to refer to StackCX in a fair and lawful manner.
Third-party links and content
This website may contain links to third-party websites, resources or services. Those links are provided for convenience only.
We do not control, endorse or accept responsibility for third-party websites, resources, services, content, policies or practices. Your use of third-party websites is at your own risk and may be subject to separate terms and policies.
Information you submit to us
If you submit information to us through this website, including through a contact form, demo request, newsletter subscription, event registration or similar function, you must ensure that the information is accurate, complete and not misleading.
You must not submit any information that is unlawful, confidential to another person, infringing, offensive, malicious or otherwise inappropriate.
You are responsible for ensuring that you have all rights, permissions and consents needed to submit information to us.
Privacy and cookies
We collect and handle personal information in accordance with our Privacy Notice, available a www.stackcx.com/privacy.
This website may also use cookies and similar technologies. Further information is set out in our Cookie Notice, available at www.stackcx.com/cookie-notice.
Security
You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
You must not attempt to test, scan, probe or circumvent the security of this website or any related system without our prior written authorisation.
If you identify a security vulnerability, you should report it to us promptly at legal@stackcx.com and must not exploit, disclose or misuse the vulnerability.
Forward-looking statements and product information
This website may contain statements about future plans, product direction, features, integrations, security measures, certifications, performance, availability or market opportunities.
Those statements are indicative only and may change. They do not constitute binding commitments and should not be relied on when making purchasing, investment, operational or other decisions unless expressly included in a signed written agreement with StackCX.
Customer logos, case studies and testimonials
Where this website includes customer names, logos, testimonials, case studies or references, those materials are provided for general information only.
They do not imply that a particular product, service, outcome or result will be available or achieved for any other customer.
Disclaimer
To the maximum extent permitted by law, this website and its content are provided on an "as is" and "as available" basis.
We do not make any representation, warranty or guarantee that:
(a) this website will be available, uninterrupted, secure or error-free;
(b) the content on this website is accurate, complete, current or suitable for any particular purpose;
(c) this website will be free from viruses or other harmful material; or
(d) any particular product, service, feature, integration, certification, security measure, performance level or outcome will be available.
Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
Liability
To the maximum extent permitted by law, StackCX is not liable for any loss, damage, cost or expense arising from or in connection with your access to or use of this website, or your reliance on any content on this website.
This includes any indirect, consequential, special or incidental loss, loss of profit, loss of revenue, loss of business opportunity, loss of goodwill, loss of data or business interruption.
Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited or excluded.
Indemnity
You agree to indemnify StackCX against any loss, damage, liability, cost or expense arising from or in connection with your breach of these Terms or your unlawful or unauthorised use of this website.
Suspension or termination of access
We may suspend, restrict or terminate your access to this website at any time where we reasonably consider that you have breached these Terms, created a security risk, infringed our rights or the rights of another person, or used the website unlawfully or inappropriately.
Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms or this website.
Contact
If you have any questions about these Terms or this website, you can contact us by sending an email to legal@stackcx.com